Frequently Asked Questions

MPT supplies medical equipment, healthcare consumables, hospital furniture, laboratory equipment, analytics products and related support products based on confirmed customer requirements.

Yes. MPT works across medical and analytics divisions, supporting healthcare facilities, laboratories, research teams and procurement groups with product sourcing and supply discussions.

Yes. You can share the product name, brand, model, specification, quantity or BOQ for review. Submission does not guarantee availability, quotation or delivery timeline.

No. Availability, pricing, lead time, documentation and supplier support must be confirmed before any commitment is made.

Use the Request a Quote form and include product details, quantities, specifications, delivery location, timeline and any documents or BOQ files that help clarify the request.

Yes. BOQs, product lists, brand references and technical specifications can be reviewed for sourcing options and quotation scope.

No. The catalogue is used for product discovery and enquiry. Prices, availability and commercial terms are confirmed through quotation.

Installation or commissioning can be discussed where applicable to supplied products and only when included in the agreed quotation or service scope.

No construction, civil, electrical, plumbing, MEP, shielding or structural work is included unless explicitly quoted and handled by qualified parties where required.

Product demonstrations, orientation or training can be discussed where applicable to the supplied product, supplier support, location and agreed scope.

No. Product training or demonstration does not provide clinical certification, professional accreditation, medical advice or authorization for regulated work.

Technical and after-sales support can be routed for products supplied through MPT according to product type, warranty terms, supplier support and agreed scope.

No. MPT does not provide an emergency support channel or promise 24/7 response. For urgent safety or clinical concerns, follow the appropriate emergency or qualified service procedure.

Do not send patient data, passwords, access codes, private account details or confidential clinical information through website forms or support enquiries.

MPT focuses on equipment sourcing, supply coordination and related product support. Construction, architectural, regulatory and engineering work should be handled by qualified parties.

Hospitals, clinics, diagnostic centers, rehabilitation providers, homecare teams, procurement groups and specialist healthcare buyers can contact MPT with requirements.

Laboratories, research teams, diagnostic environments, quality-control users and analytics procurement groups can share scientific product and laboratory equipment requirements.

Downloads are provided for reference where approved. Specifications, versions and availability should be confirmed before purchase or project decisions.

The website is intended for business enquiries and product requests, not patient data collection. Do not submit patient information through website forms.